BPO | KPO
The BPO industry has flourished at an astonishing pace with companies targeting significant cost savings by outsourcing their business support functions. It is an efficient way of streamlining that aids companies in focusing on their core competencies.
Catching up to the BPO outsourcing revolution is the outsourcing of high-value business operations. India could be a potential global KPO hub as the business requires specialized knowledge in respective verticals and the country’s engineering and technical institutes are geared to address the manpower demand.
BPO/KPO has offered lucrative options for companies to explore and created many job opportunities in the market. ESS is dedicated to provide superlative outsourcing services covering business and knowledge process to enterprises large and small. Our business and knowledge process management services are in the following domains.
BPO
- Data Processing
- Web Content Management
- Back office operations
- Customer Relationship Management
- Call Centers and telemarketing/product support
- Payroll maintenance/ Finance/ Accounting/ billing
- Logistics Management
- Supply Chain Management
- Medical transcription
KPO
- Healthcare
- Drugs research and clinical trials
- Biotech
- Legal support
- Design & Development
- Research & Development
- Animation and graphics